Refund and Returns Policy
At PropsMoney.Store, we guarantee the highest quality replica/prop currency for film, education, and novelty use. If your order does not meet expectations, we offer replacements or refunds under the following conditions:
✅ Eligible for Refund/Replacement:
- Defective Prints (misaligned ink, missing security features).
- Incorrect Denomination/Currency Shipped (wrong bill type).
- Lost/Damaged in Transit (if tracking shows carrier fault).
❌ Not Eligible:
- Seized by Customs (we ship discreetly, but buyers assume this risk).
- Change of Mind (all sales are final unless defective).
- Illegal Use (we do not condone unlawful activity).
How to Request a Refund/Replacement
1️⃣ Contact Support Within 7 Days
- Email: support@propsmoney.store (PGP preferred)
- Telegram/Signal: @propsmoney
2️⃣ Provide Proof
- Photos/video of defects (required for verification).
- Order number & shipping details.
3️⃣ Resolution
- Replacement: Shipped within 48 hours (free of charge).
- Refund: Processed via original payment method (5-7 business days).
Important Notes
- No refunds after 14 days from delivery.
- Bulk orders (50+ bills) may require extended verification.
- Cryptocurrency payments refunded in equivalent USD value.
Legal Disclaimer
PropsMoney.Store sells replica currency for novelty, film, and educational purposes only. Refunds are void if misuse is suspected.